Customer Service & Alamo

I am in California right now, visiting Mountain View. The weather is comparably nice (no snow), and i am trying to enjoy this trip as much as possible. I got a rental car from Alamo, and the first morning when I got out of the hotel, I discovered that the right front tire is flat.

Now this kind of sucks big time. I get to work and call their service line. They can send someone out to repair it (by putting the spare tire on it), but i have to be there and I have to pay 65$ up front they I will get reimbursed with later. They also recommed that I change the car later, as I should not be driving with the spare tire too much.

I would have expected that they just send me a new car, and take care of the old one, instead of letting me hoop through all that hazzle. Next time, no Alamo.

Published in: on November 4, 2006 at 12:31 am  Leave a Comment  

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